Patient Advocate

The Patient Advocate is available to assist patients in navigating the healthcare system, including

All requests are welcome, including positive comments and recommendations for improvement, and all communications are kept in the strictest confidence. Comment forms may be submitted to any of the suggestion boxes located throughout HUHS or through the HUHS Website.

Special Needs

HUHS is prepared to meet the general and special health care needs of students, faculty, staff, and retirees with disabilities. Early contact with a primary care clinician is advised to establish a base for continuity of care during a student’s active stay at Harvard. A variety of access services are available through the Accessible Education Office (AEO), including sign-language and oral interpreters. Wheelchair-accessible restrooms are located throughout HUHS at Holyoke Center, and Stillman Infirmary shower and bathroom facilities are fully equipped for patients with limited mobility. The Patient Advocate is available to provide orientation to HUHS on an individual basis, assist individuals with arrangements for special needs, and answer any healthcare-related questions or concerns