Computing Facilities: FAS Information Technology

FAS Information Technology provides a variety of computing services and facilities to the students, faculty, and staff of the Faculty of Arts and Sciences (FAS) and its affiliates. Most services are distributed via the FAS network, a high-speed, fiber-optic data network which connects student residences, faculty and administrative offices, libraries, laboratories, and public areas. FAS Information Technology has specialists dedicated to providing for the needs of instruction, student communication, office autyomation, faculty interaction, and research.

FAS Information Technology offers laboratory facilities and computing support to undergraduate and graduate students within FAS and to students enrolled in computer-based courses in the Extension and Summer Schools. Student services include Internet access, accounts for e-mail and on-campus resource access, and a support model consisting of both student workers and full-time staff. Except for a small fee for network laser printing, computer services are provided to students at no cost. In addition to computer labs in the Science Center, computer labs in the residential Houses, and numerous computer kiosks around campus, every dorm room on campus is equipped with high-speed access to the Harvard network and the Internet. Wireless connectivity is also available in a growing number of public locations, including libraries and popular campus gathering spaces. Students may ask computing questions or request computer assistance by contacting the Service Desk (Science Center B-13, 617-495-9000, help@fas.harvard.edu). Additionally, students can bring their computers into the Personal Computer Clinic, located in Science Center 225, for one-on-one help from a User Assistant (UA). The UAs are not factory-authorized technicians, and may refer students to a repair facility such as the Science Center’s Computer Product & Repair Center for complex problems, but are able to solve many PC and Mac issues on site.

The Multimedia Showcase (Science Center 209) is an advanced computing facility offering state-of-the-art multimedia tools for use in scanning, video capture and editing, CD and DVD writing, and digital photography. It is primarily for use by FAS students for creation of multimedia class assignments and by faculty for development of course materials.

For additional information about FAS Information Technology, please visit the FAS IT Website.